‎Doorbell stating unsubscribed but I paid last month and have an invoice for it

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user58900

Doorbell stating unsubscribed but I paid last month and have an invoice for it

battery-video-doorbell

cs-support

I have a ring doorbell, I have subscribed for the Ring protection about a month ago. It has been working fine and now it’s telling me I’m unsubscribed, even though the free trial finished last month and I have the invoice to prove I’ve paid for the Ring Protection

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18-09-2023 06:36:58

Responses (2)

J

Justin_Ring

Hi @user58900. In the community, we do not have access to account information. Because of that, we cannot help with this type of concern here. You will need to contact our support team for further assistance. Give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus).

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19-09-2023 05:18:29

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S

system

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

0

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19-10-2023 05:19:04

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