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Ring Video Doorbell

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N

Nankivell

Doorbell solid white light
battery-video-doorbell

Doorbell has a solid white ring light. Doorbell is not hard wired and it is still on no matter how much battery it has. It’s been charging for hours shows a full charge but the light is still on. I have tried calling customer support many times but it just cuts me off. Also no helpful answers on the FAQs

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12-02-2021 08:36:23

Responses (1)

  • U

    user34247

    Hi! I have my ring doorbell hardwired but when I try to reconnect the WiFi (previously working) the light just stays solid white.. I’m not sure how to troubleshoot

    0

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    24-01-2023 02:22:27

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      T

      Tom_Ring

      Hi @user34247. Are you pressing the Setup Button? What specific model doorbell do you have? What is the voltage rating on your transformer? Is there a chime kit connected? Thanks for this information.

      2

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      26-01-2023 02:08:13

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