Doorbell pro

I have several ring products my doorbell pro has been working fine I just noticed that it’s not connecting to WiFi . I waited over night hoping it would reconnect . I don’t know what the issue is. . I called ring support up very nice but there is really nothing they can do remotely have to have to give a friend my passwords etc to a access my WiFi reset up doorbell . I’m 1000 miles away . Any suggestions