Responses (4)

• J

  Justin_Ring

  Hi @lordkarrde. The description above the error code is what that error code means. For example, your code means your Video Doorbell is offline and no longer connected to your Chime Pro, which is what the description above your code should have said. You should have also seen things to try to resolve your Video Doorbell being offline below the error code. Since this will involve reconnecting your Video Doorbell to your Chime Pro or router, you will need to remove the faceplate to press the setup button. If the security screw is stripped, you can try a couple of things, such as using pliers to grab the screw and spin it around, or using a rubber band to add to the end of the security screwdriver to see if it will get the screw to spin. If you try these steps and still cannot remove the screw, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

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  11-08-2022 06:30:39

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• J

  JohnnyBravo1

  I had the same issue for my Doorbell 3 plus come up an error code P1-70. I rang up to customer service and they said there is an issue with the software for my Doorbell 3 plus. So they sent me replacement doorbell 4.

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  21-09-2022 04:51:57

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  T

  Tom_Ring

  Hi @JohnnyBravo1. I'm glad our support team was able to assist you with your replacement!

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  23-09-2022 04:40:25

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  RageneShort78

  I’m having the same issue for a while now I’m going to give them a call hopefully I can get mines replace

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  20-05-2023 10:22:47

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  user52833

  Hey! I know I’m late to the party but just to let you know and any future people with the P1-70 code. I ordered a new battery as a last ditch attempt before forking out for a new doorbell and it’s worked!! Woop!

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  29-07-2023 03:58:35

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  C

  Caitlyn_Ring

  Hi @user52833. I'm happy to hear a replacement battery resolved this issue for you. Thanks for sharing! :)

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  31-07-2023 07:18:03

• S

  system

  This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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  30-08-2023 07:19:04

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