Responses (5)

• T

  Tom_Ring

  Hi @AkimboJimbo. The Ring Pro 2 can also be hardwired directly to your transformer. I hope this information is helpful.

  0

  •

  13-04-2021 09:57:10

  •

  Reply

  J

  jjoshiro

  What about the Pro Power Kit v3? Do you have a wiring diagram for the Doorbell Pro 2?

  0

  •

  06-08-2021 05:11:51

• M

  Marley_Ring

  Good question, @jjoshiro! Check out our [installation guide help center article for the Pro 2](https://support.ring.com/hc/en-us/articles/360054675132-Video-Doorbell-Pro-2-Installation-guide-). It contains installation steps and visuals on how to install each part for powering your Video Doorbell Pro 2. I hope this helps! :)

  0

  •

  06-08-2021 08:44:46

  •

  Reply
• B

  BCT

  Old thread I know, but I hardwired two Pro 2s directly to my 16V transformer without any problem. No power kit necessary. No voltage warnings. I did make sure to set the doorbell chime setting to "None" in the settings though in case that mattered. (The instructions weren't clear whether it would work or not but I found a discussion somewhere else about it that I can't find now.)

  0

  •

  14-08-2021 09:09:19

  •

  Reply

  T

  Tom_Ring

  Hi @BCT. Correct. If you do not have a chime kit, the Ring Pro 2 can be directly hardwired to your transformer without issue. If you do have a chime kit, it is absolutely necessary to install it. This helps ensure the your Ring Pro 2 is getting the correct amount of voltage. If it is not installed, it could be a fire hazard. If you have questions about the install, you can check the link Marley has shared or contact our support team. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

  0

  •

  17-08-2021 05:11:48

  T

  TomClement

  I just got off the Ring support line, and they said that with the Ring Doorbell Pro 2, there is no need to use the V3 Power Kit if you don't have a doorbell chime. Tom, respectfully, this seems to directly contradict what you're saying and that makes me nervous.

  0

  •

  06-10-2021 11:10:56

  T

  Tom_Ring

  Hey @TomClement. You're correct. I must've gotten my Doorbells mixed up and made a mistake. Thanks for bringing this to my attention and I'll be sure to edit my previous response.

  2

  •

  06-10-2021 11:19:53

  T

  TomClement

  Thanks Tom_Ring :). I found some other places in this community board where the same response was given, so there may be a bit more cleanup to do. One thing more you might be able to help me with. I used an 18v 500ma AC transformer to trickle charge my existing Video Doorbell 3 and it worked great. I've seen the specs for the Doorbell Pro 2 and I'm confused because it specifies things in terms of VA. It says: "6-24 VAC/24VDC, 10-40VA max, 50/60Hz". So I guess I'm unclear on whether my existing transformer works. Also, unclear about the "max" on the 10-40VA. I always thought that amperage was determined by resistance and voltage. So I'd have expected the spec specify voltage and minimum amperage. Anyway, any help would be appreciated.

  1

  •

  06-10-2021 11:36:42

  C

  Caitlyn_Ring

  Hi @TomClement, happy to step in for Tom here and help out with your question. Checking the product page for the [Video Doorbell 3](https://ring.com/products/video-doorbell-3) shows almost the same power requirements as the [Video Doorbell Pro 2](https://ring.com/products/video-doorbell-pro-2), an 8-24 VAC, 40VA max, 50/60Hz doorbell system or transformer, except it requires at least 16-24 VAC/VDC rather than 8-24VAC. Based on this, it does sound like the existing transformer you have should be sufficient in the power requirements. You can always consult a qualified electrician as well for any more advanced voltage and wiring questions.

  0

  •

  07-10-2021 08:46:44

• T

  TomClement

  I guess the concern is that 18 volts x .5 amps is 9VA if I understand it correctly. That made me a bit concerned about the 10-40 VA range.

  0

  •

  09-10-2021 10:42:08

  •

  Reply
• S

  system

  This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

  0

  •

  01-10-2023 08:26:06

  •

  Reply