Doorbell offline. Can't reconnet
On vacation. Internet went out but is back on now. Can't reconnect to wifi. Do I have to be home in order to reconnect? Had a friend go to house and reboot router. Still will not reconnect
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11-07-2023 10:15:11
Responses (3)
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i am having the same problem, i am at home and have uninstalled and reinstalled also deactivated and tried to reactivate my device.. it tells its failed and to check my internet. the router and doorbell are about 6 feet away. what else can i do to make it work again... my internet went out for 2 days, after it was activated the ring doorbell never reconnected
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15-07-2023 07:42:14
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- S
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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14-08-2023 07:42:59
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Tom_Ring
Hi @user50784. If your doorbell is offline, you'll need to be physically by the doorbell to reconnect it to WiFi. This [Quick Fix Guide](https://support.ring.com/hc/en-us/articles/4408533336468-Quick-Fix-Guide-) will show you the steps to reconnect to WiFi.
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13-07-2023 01:34:18
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