Ring Video Doorbell

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NN
Doorbell now wants a simpler(dumber) password?
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I was hoping to email Support directly or raise a ticket, but it looks like the only option is to ask the "community". Hopefully a Ring employee answers.We have had a Video Doorbell 2 for some time.In July '22 it was happy to join our WiFi using a password with a special character *****************~For some reason I had to remove it from the network.Now when trying to re-connect it, your 'phone support says it wont because you "improved" the software to **not** accept special characters?! While the rest of the world moves to higher levels of security, you want to go the other way.I'm not "dumbing down" the password just for your doorbell, let alone visiting all the other WiFi devices to change their password to a new, lower standard.Do you have:1. A list of characters that are acceptable?2. A member of your product range that **does** accept "**~**" in a password?Or am I about to be an ex customer?

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05-12-2022 05:08:39

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