Ring Video Doorbell
Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Caitlyn_Ring
Hi @user26274. Check the RSSI on the Device Health page to see if your Doorbell's signal is strong enough. A weak or unstable signal can cause your Doorbell to disconnect from your wifi network. You can learn more about signal strength [here](https://support.ring.com/hc/en-us/articles/217271526-Checking-Your-Ring-Device-s-Wifi-Signal-Strength). Improving the signal should help prevent your Doorbell from disconnecting. There's a few other things to keep in mind regarding connectivity. Ensure your Doorbell is not too far from your router. We recommend the Doorbell be no farther than about 25 feet from your router. Additionally, check that your Doorbell is receiving [sufficient speeds](https://support.ring.com/hc/en-us/articles/20121295351828-Finding-Your-Internet-Upload-Speed) from your wifi network. If this issue persists, please give our support team a call at one of the numbers available [here.](https://support.ring.com/hc/en-us/articles/360036196372-Contact-Us) If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
0
29-11-2023 21:41:21
•