Ring Video Doorbell

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D
Doorbell doorbell pro offline
hardwired-video-doorbell
troubleshooting

Doorbell worked great for nearly 2 years. Now it is offline but nothing has changed. The device health says transformer voltage is GOOD but the status is OFFLINE. RSSI is 57

1063

0

1

09-07-2021 07:04:21

Responses (2)

  • C

    Hi @Dayton202. You might want to check out this thread about a similar concern [here](https://community.ring.com/t/ring-doorbell-3-is-offline/66448). I shared some troubleshooting steps in that thread that may help with your situation as well. Feel free to join the conversation there. :)

    0

    12-07-2021 10:08:26

    • U

      Same terrible problem Doorbell pro 2 will not connect to internet. Tried everything - error message "Ring" Wants to join Wi-Fi Network "Ring-a52d08" component not showing on available wifi for the setup I believe wifi transmitter / receiver in ring device just plain failed after about 3 years operation- will attempt to install new ring device later today and will post results here.

      0

      23-06-2022 05:21:33

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