Ring Video Doorbell
Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Caitlyn_Ring
Hi @user63139. If the Ring Doorbell is registered to another owner, they need to remove it from their Ring account before you can add it to your own Ring account. If they've already done so, but you're still receiving this error, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/360036196372-Contact-Us) for further assistance. We do not have access to account details or device ownership information on the Ring Community, since it's a public forum. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
0
07-11-2023 21:59:02
•