Ring Video Doorbell
Doorbell 2nd Generation won't connect to wi-fi
2nd generation Ring doorbell has disconnected from my wi-fi and it won't reconnect.
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07-03-2022 04:59:35
Responses (2)
- M
Try bringing your Video Doorbell inside nearby the router. Make sure the battery is sufficiently charged and follow these [steps to reconnect your Ring device](https://support.ring.com/hc/en-us/articles/360034825092-How-to-Reconnect-Your-Ring-Device-to-Wifi-or-Change-Your-Wifi-Network). If your device does not reconnect, try another mobile device and ensure there is not a VPN enabled. A reset could also help, and can be done by holding the setup button for 20 seconds. If this concern persists, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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16-03-2022 02:18:01
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Wi-Fi is working fine but won’t connect to doorbell
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14-03-2022 02:57:22
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