Ring Video Doorbell
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Door View Cam - no lights and won't reset
Hi,I have a Ring Door View Cam. The battery needed charging so I charged it fully overnight and re-inserted it. I performed a device healthcheck and everything was fine (100% battery, firmware up to date) but when I tried to access the live view it kept timing out on the pp, and now the button on the front doesn't seem to work and the circular light doesn't show anything. I tried the orange reset button (20-30s press) but that didn't do anything. The doorbell isn't connected to my wifi router anymore also. Tried taking the battery out and putting it back in - no luck.Any ideas? Looks pretty dead.ThanksDan
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15-04-2020 08:46:25
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danr
So I fixed this problem by taking the ribbon cable out and re-seating it. Doorbell came back on straight away. Weird but must have dislodged it when taking the battery out etc.
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16-04-2020 09:56:03
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