Ring Video Doorbell
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Caitlyn_Ring
Hi @amish2786. When you look at the Event History for your Doorbell, do you see motion events or ding events to indicate that someone has rung the Doorbell? Feel free to share a screenshot of the Event History. If you're receiving motion events and there isn't anyone there, it's likely that something else may have caused the event to trigger. Reflective surfaces or sources of heat can sometimes cause false motion alerts if they're in the Doorbell's view.
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23-03-2022 05:50:16
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