Ring Video Doorbell
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User Solution
Door bell is XXXX% charged but won’t go back Online
battery-video-doorbell
troubleshooting
I have charged my doorbell too XXXX% but won’t reconnect to Wi-Fi.I have disconnected router for 30 seconds. The router is in same place as it’s always been! No changes to router or passwords.The small button on doorbell doesn’t flash when held in or pushed.
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09-04-2024 20:27:24
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Justin_Ring
Hi @Pauleshank40. If your Doorbell is no longer entering setup mode even with a fully charged battery, try factory resetting it to see if it helps. To factory reset it, press and hold the setup button on it for 20–25 seconds. If it is still not entering setup mode after a factory reset, give our support team a call for further assistance.
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10-04-2024 17:26:49
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