Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.

Z

zamboknee

Accepted Solution
Didn't capture motion 20 minutes after
hardwired-video-doorbell
troubleshooting

My Ring (1st gen) captured the mail carrier at 550 but DIDNT capture the UPS drop off at 610.Why is that?Motion was set to check regularly.

49

2

0

17-11-2024 17:52:17

Responses (1)

  • J
    Accepted Solution

    Hi @zamboknee. I recommend trying the following steps for your concern: - Increase your Motion Sensitivity. - Have your Motion Frequency set too Frequently. - Verify your Doorbell has a good signal strength. If you have tried these steps and your Doorbell is still missing motions, give our support team a call for further assistance.

    0

    19-11-2024 22:37:11

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members