‎Device deactivated on its own

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U

user26858

Device deactivated on its own

device-settings

troubleshooting

My ring door bell has just de activated its self, i am the only one with access and just recieved email to confirm the deactivation of my account why would this happen? And how do i reactivate?

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29-10-2022 07:36:19

Responses (9)

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PLAndresen
My Ring Doorbell just self-deactivated today (including an email from Ring.com) - no idea why, but it's a bit of a pain to reactivate and set up.
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30-10-2022 07:50:06
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lisfunk
Our doorbell has just deactivated itself and I also received this email! Anyone know why yet? How did you get it back working? Setting it back up?
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30-10-2022 10:15:57
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Tom_Ring
Hi Neighbors. I suggest reaching out to our support team so they can look into this for you. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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01-11-2022 06:21:00
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user28332
What was solution here, mines done this today, this is poor ring should not be able to do this, it’s a pain to set up as new hope I don’t have to go through all that again, help
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06-12-2022 09:50:34
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user30161
Was a cause or solution found to this? Mine has deactivated but had no email from Ring?
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14-12-2022 08:48:35
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