Responses (1)

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Caitlyn_Ring

Hi @D77. While you can wire the Doorbell 2 to an existing doorbell circuit to provide a trickle charge to the battery, you may still need to manually charge the battery if it gets low. Approximately how many motions, dings, and Live Views does your Doorbell experience each day? You can check this by looking at the Event History log.

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03-09-2020 17:30:05

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D77

Your response is of no help. I keep trying to get help with my problems with the ring doorbell not working properly. Can you please assist me?

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03-09-2020 17:57:24

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Caitlyn_Ring

@D77 You mentioned that the battery on your Doorbell would not stay charged, so I was asking some basic questions about how many events your Doorbell records each day to get a better idea of what may be affecting the battery life. While this forum is meant for neighbor-to-neighbor interaction and is

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03-09-2020 20:21:59

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ffpratt

I am having the same challenge and cannot see live views of my device. I've had the Ring Doorbell 2 for less than a year and it is wired. The challenge is this is a remote vacation home of mine which I can't easily get to. How long should the batter last? There is a lot of activity for recording ba

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07-09-2020 15:01:25

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Caitlyn_Ring

Hi @ffpratt. While hardwiring one of our battery-operated Doorbells, such as the Doorbell 2, will provide a trickle charge, the battery may still need to be manually charged if it gets too low. This can happen if the Doorbell is facing a high-traffic street and receives a lot of motions, dings, or L

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07-09-2020 15:53:48

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ffpratt

Thank you so much. This super helpful. Fred

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07-09-2020 16:44:47