Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.

B
Colour Night Vision on Doorbell 2nd Gen
battery-video-doorbell
troubleshooting

HiI believe the Doorbell in question (2nd Gen) does not have colour night vision?? However when on the main page where I can see all 4 of my ring cameras on small tiles The image for the doorbell on this is shown in colour night vision Which makes me believe it is capable?![Screenshot_20210110_204157|290x500](upload://icmBXJ4ljJDHL1ykDQKfndfIoHo.jpeg) I did try uploading a second screenshot but it wouldn't allow meWhen I go on live view the camera is in black and white Am I doing something wrong or am I right thinking Ring are not allowing it from being turned on?

2631

0

1

10-01-2021 20:44:43

Responses (2)

  • B

    ![Screenshot_20210110_204127|403x500](upload://5DyRSACyDggl8KjjtCMM5ib4G5W.jpeg)Live View above

    0

    10-01-2021 20:46:05

      U

      Hello there this is so annoying !!! Same with me so I have the ring gen 2, my icon is always in colour but when I open the camera on the app it’s black and white there isn’t anyway to change it manually. Ring needs to update the software where by when you open the video somewhere near the call sign

      0

      09-12-2022 23:47:35

      B

      I think this is done on purpose to convince you to buy the more expensive model

      0

      21-07-2023 18:28:15

  • T

    Hi Neighbors. This Help Center article [here](https://support.ring.com/hc/en-us/articles/360038559351-Understanding-Color-Night-Vision-and-Troubleshooting-Night-Vision) has information about Color Night Vision and the devices that are compatible with this feature.

    0

    12-12-2022 16:49:19

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members