Ring Video Doorbell

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A
Chimes with iPhone connection issue
hardwired-video-doorbell
troubleshooting
ios

Ongoing issue . Last Christmas I changed the ringtone to a Christmas tune. I have been over 5 months to sort it . I can change the tone on the bell , however it still plays the Christmas tone on the phones .. if I turn the iPhones off completely I get no sound at all from the bell or chime . Once the phone is turned on , volume from bell and chime but still Christmas on phone ! The bell is hardwired and I have just reset the chime but the problem is still there . I don’t want to still have Christmas tones on the phone in summer nor do I want the phone to have to be on just to hear the doorbell . I’m at a complete loss what to try next and any suggestions would be appreciated . Thank you

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05-07-2022 15:06:14

Responses (1)

  • T

    Hi @Audrey. This Help Center article [here](https://support.ring.com/hc/en-us/articles/115005889863-How-to-Use-Ring-App-Alert-Tones) will go over how to Change your Ring app Alert Tones.

    0

    06-07-2022 18:48:11

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