‎Chime pro not connecting to wifi

English

Help

Community Home

Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.

U

user33304

Chime pro not connecting to wifi

troubleshooting

chime

Chime pro not connecting to wifi. It keeps saying the wifi password is incorrect even though I have put correct password. I have unplug the router and replugged but still not working. Please help

458 •

0 •

15-01-2023 01:10:11

Responses (2)

J
Justin_Ring
Hi @user33304. If your Chime Pro is not connecting to your WiFi, you can try these additional steps: - Reboot the Chime Pro by pressing and holding the setup button on the right side of it for 20–25 seconds. - Reboot your router by unplugging it for 10 seconds and plugging it back in. - Try doing your set using a different phone or tablet. If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
0
•
16-01-2023 08:08:14
•
S
system
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
0
•
03-04-2023 05:32:51
•