Ring Video Doorbell
Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
U
Charging problems
battery-video-doorbell
troubleshooting
Hi, I have a second-generation Ring Doorbell that works perfectly, but I'm having problems with charging. Currently, to charge it, I have to play with the cable and fix it in a certain way for it to charge. I thought it was the charging cable, but I bought one on Amazon, and it didn't work when it arrived. So, I don't know if the problem is the charging port and if this is something that can be replaced.
10 •
2 •
0 •
07-04-2025 05:34:14
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Tom_Ring
Hi @user_8eed84. There isn't a part that you can replace on the doorbell itself. However, if the device is malfunctioning and not charging, this should be covered under warranty. Feel free to send us a private message on Facebook or X @Ring, and we'll be able to assist you in determining your warranty eligibility.
0
08-04-2025 07:10:06
•