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Change owner account

I lost access to my old email account that I used to set up my account originally. How do I change the email on the account so my new email address is the owner account

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01-06-2020 09:49:57

Responses (1)

  • C

    Hey @Frenchee79. Are you able to log into the account? If you're able to log in, you can learn how to change the email address [here](https://community.ring.com/t5/Ring-Device-Tips-and-How-To-s/How-to-Update-your-Ring-Account-Email-Address/ba-p/41344). If you're unable to log in at all, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

    0

    09-06-2020 12:55:42

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