Ring Video Doorbell

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Camera doesn’t activate for a delivery
troubleshooting
motion-settings
I would like to know why my ring video doorbell activates when a car drives in front of our home, but a delivery truck can park in front of our home, the driver gets out and walks from the truck to the front porch, in line with the camera, puts a package on the porch, and walks back to his truck, and the camera doesn’t activate? Very irritating!

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15-07-2023 08:09:10

Responses (2)

T
Hi @jboyd. It sounds like you may need to adjust your motion settings. This Help Center article [here](https://community.ring.com/t/caitlyn-s-guide-to-optimizing-your-doorbell-s-motion-detection/48107) has more information about this and tips on how to optimize your settings.

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17-07-2023 04:55:58

S
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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16-08-2023 04:56:50

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