Ring Video Doorbell

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Broken recording on ring doorbell
hardwired-video-doorbell
cs-support

Hi there, I have had problems with my ring doorbell. On the 25th at around 2, it was fine but the next frame it took was broken (like the image below) and it has been broken ever since. I have rebooted it and even shined a flashlight into it, but that doesn’t help. If I could have help with this, it would be greatly appreciated.

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27-12-2023 09:40:39

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