Ring Video Doorbell

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M
Broken len for newly brought peephole camera
battery-video-doorbell
cs-support
I brought a new peephole from Best Buy 2 days ago. The len has a crack but Best Buy refused product return. Any suggestion?

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01-12-2023 03:40:17

Responses (2)

C
Hi @mercury. I'm sorry to hear you received a damaged Peephole Cam. Contacting Best Buy first was the right step. Since they are not willing to provide you with a return or exchange of the damaged Peephole Cam, please reach out to our [support team](https://support.ring.com/hc/en-us/articles/360036196372-Contact-Us) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

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01-12-2023 11:39:25

S

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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31-12-2023 11:40:11

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