Ring Video Doorbell
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Brittle plastic covers break easily
battery-video-doorbell
cs-support
Im getting really tired of replacing the plastic covers for my video doorbell. As a Chicagoan, the temperature in winter gets down into the negatives at times which drains the battery quite quickly, requiring regular charging. In turn, to do so one must remove the bottom screw and take off the plastic cover by squeezing the sides in to release it. Due to the extreme cold, these covers become very brittle and break really easily. Im done constantly spending money on a product not designed for ease of use in all weather.
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19-02-2025 12:02:46
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Caitlyn_Ring
Hi @user_364a2b. I'm sorry to hear you've been having trouble with the faceplates for your Ring Doorbell. Have you contacted our support team regarding any of these broken faceplates? They are designed for use outside, so they shouldn't be breaking this often. You can contact our social support team by sending a private message @Ring on Facebook or X. A member of our team would be happy to take a look and see what options are available.
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04-03-2025 08:22:46
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