Ring Video Doorbell

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U
Bright lights block my ring door bell footage
battery-video-doorbell
troubleshooting
video-quality

I am getting a
Lot of blurred out footage when a bright light is pointed at my camera. And the footage shows people as grey and can’t really see them after this happens also the sound won’t pick up voices

145

0

1

23-01-2024 02:00:28

Responses (1)

T

Hi @user75021. Can you share a video of this happening? Does this occur at night or day? Depending on the light source and intensity, it could be washing out the image.

0

25-01-2024 04:13:14

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