Ring Video Doorbell

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Brand new Ring Battery Doorbell refuses to reconnect after power failure
wifi
battery-video-doorbell
troubleshooting

Well, I'm about done with this thing. Purchased brand new just a week ago. Every time a power outage causes a router reboot, the doorbell camera goes offline and stays that way until I do a full manual reset.I went all through the troubleshooting stuff on the ring site and everywhere else I can find.Battery is fully charged and brand new, just like the camera. It is not a battery issue.Wifi is strong and steady. RSSI is a nice, green 53.Just to make sure, I installed an extender. No help at all, and that didn't surprise me.Spoke with Ring support chat, and all they did was try to blame my wifi, and tried to upsell me on "pro" level stuff that I doubt will fix my issue, and in all honesty, I don't want to throw any more money at this problem.From my POV, the doorbell just goes deaf mute after the wifi goes down for any brief period at all, and simply will not reconnect on it's own after power is restored.Every other device I own that connects to the router has absolutely no problem reconnecting automatically after the router/internet is restored with no intervention on my part.The ring doorbell will just sit there, dead as a rock, until I unscrew the cover, press the reset button, and force a manual wifi connection.Every...stinking...time.I've had this brand new doorbell for about a week, and am about to have it removed to send it back unless someone has a suggestion that can make this thing reliable.IMO as a consumer- a device that requires hands-on resets constantly is worthless to me. If I need to see who's at my door when I'm a thousand miles away, I can't exactly go home to do a manual reset, and suggesting that I do so is completely ridiculous and unacceptable.Does anyone have any ideas why my doorbell will not reconnect on it's own without a manual reset?I really expected more from Ring than this...

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05-07-2025 11:07:46

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