Ring Video Doorbell

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Brand New Battery. Fully Charged, reports 34% Low Battery
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Hello, I purchased a video doorbell with an additional battery. It’s fully charged and when swapping them today after receiving a notification of low battery, the newly swapped battery is showing only 34% charge. I’m concerned that there is a fault with the battery. Please advise next steps and actions to remedy this as I think the required resolution is to have the battery replaced.

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06-02-2023 08:20:20

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