Responses (2)

J
jhagabat
send email explaining situation to [deviceowner@ring.com](mailto:deviceowner@ring.com).they will let you know.> @GreySheep59 wrote: > I'm trying to setup a doorbell I bought from a thrift store it keeps saying realese previous owner I have no clue what I need to do please help thank you
0
•
22-09-2020 16:09:21
•
Reply
M
milesej05
@GreySheep59 The previous owner didn't remove the doorbell from their app so you will not be able to set it up.
1
•
03-09-2021 14:26:21
•
Reply