Ring Video Doorbell
Blocked / blacklisted ip address
Nothing but issues with ring.com my system use to work flawlessly! This past year though I'm getting the dreaded "not acceptable" webpage. When I ping ring.com from my own IP address I get this IP: Pinging ring.com [52.46.143.13] When I connect to a VPN and pretend to be somewhere else I get this IP: Pinging ring.com [52.46.130.93] and... Everything works fine, my products and the website and my account. Has anyone found a solution to this? I can not change my IP!
832 •
0 •
1 •
01-11-2021 05:59:06
Responses (2)
- M
Our support team is always happy to help! :) Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
•0
13-12-2021 05:31:11
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
luma
@iDJMic Do you happen to be a comcast customer? I'm seeing the same behavior and it persists on any device and/or browser combination that originates from my home IP on Comcast. I had to configure a proxy in order to access the forum in order to post this.
0
01-11-2021 07:22:51
•