Ring Video Doorbell
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E
Battery not holding charge
battery-video-doorbell
Hello! I have two video doorbells probably about 5 years old. The charge only lasts about a month. There is not much activity so that isn't the problem. I'm using all the recommended settings for max battery life. In fact I turned off the second doorbell and its battery also loses strength even though it is not turned on. Can I simply replace the batteries or do I need to purchase new doorbells? Thanks!
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05-04-2025 01:00:36
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Justin_Ring
Hi @ea7ea5ef907b5f0282dc. Being able to change the battery on your Doorbell depends on the model of Doorbell you have. Which model Doorbell do you have? You can find this information in your Doorbell's Device Health.
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22-04-2025 06:16:49
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