Ring Video Doorbell
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Battery lifespan Ring vdoorbell4
cs-support
battery-life
Hi I have a Ring Video doorbell 4 which is powered by battery. I have 2 batteries and i have a super charger. I have had the doorbell and batteries about 1 year. One of the batteries is no longer charging. A year seems such a short life span. What is the lifespan? Is there any recourse on this? i.e. can i contact Ring for a replacement? Thanks!
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25-09-2023 12:20:13
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Justin_Ring
Hi @CCRing. We do not have a lifespan estimate to give for the battery since it varies for everyone depending on usage and weather conditions. We do have this Help Center [page](https://support.ring.com/hc/en-us/articles/11217673239316-How-to-Reduce-Battery-Aging-with-Optimized-Battery-Charging) on how to reduce battery aging with optimized battery charging. I would recommend reaching out to our [support team](https://support.ring.com/hc/en-gb/articles/213608406) to see what your options are for your battery.
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26-09-2023 05:04:09
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