Ring Video Doorbell

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Battery full but ring not working
battery-video-doorbell
troubleshooting
cs-support

Ring video doorbell has a full battery but not working. After pressing the reset button on the door bell there are no lights and nothing happens. Has it completely broken?

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10-01-2024 09:02:14

Responses (2)

J
User Solution

Hi @Jules831b. If your Doorbell is unresponsive, you want to make sure you perform a factory reset correctly. Make sure you are pressing and holding the setup button on it for 20–25 seconds. If you have tried this and are still having the same concern, give our support team a call for further assistance.

0

11-01-2024 07:41:24

S

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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10-02-2024 07:41:52

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