Ring Video Doorbell

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Battery Doorbell Plus Dims at Night with Motion Trigger
battery-video-doorbell
troubleshooting
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Whenever my doorbell detects motion at night (triggered by wildlife), it initially is bright and clear, then it dims with almost no visibility. HDR and Color Night Vision are both enabled. WiFi strong rssi 45. ![1000002619|video](upload://xxwtUr2cmDCW1ngd0IfIDYzfd78.mp4) Any ideas?

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26-09-2023 01:25:33

Responses (2)

J
Hi @mavogaro. You can try [rebooting your Doorbell using the Ring app](https://support.ring.com/hc/en-us/articles/7438395032980-Rebooting-your-Video-Doorbell-or-Security-Camera) to see if it helps. If that does not help, try factory resetting your Doorbell by pressing and holding the setup button for 20–25 seconds and then [reconnecting it to your wifi](https://support.ring.com/hc/en-us/articles/360034825092-How-to-Reconnect-Your-Video-Doorbell-or-Security-Camera-to-Wifi). If you have tried these steps and are still having the same concern, give our [support team](https://support.ring.com/hc/en-gb/articles/213608406) a call for further assistance.

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27-09-2023 06:36:40

S
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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27-10-2023 06:37:01

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