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Ring Video Doorbell

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U
Automatically try to reconnect to WiFi!
connectivity

I’m so tired of my devices going out due to brief wifi  connectivity issues and then having to manually reconnect them …  Ring needs to add a feature that prompts the device to try to automatically reconnect once WiFi is available. Just like a smartphone. One time we went on vacation and for whatever reason, WiFi connection went out. We lost camera connection for the remainder of our trip…the most important time to have cameras… Currently my cameras are offline and I’m not able to do anything about until I get home this evening. Any suggestions on how to prevent this would be appreciated. Otherwise, Ring, please listen up and fix this. 

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25-09-2024 03:24:45

Responses (1)

  • J

    Hi @user_6bbaf0. If your Wi-Fi goes down and comes back up, your Ring devices should automatically reconnect. If they are not, when you are home, give our support team a call to further investigate this with you.

    0

    01-10-2024 08:27:01

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