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Ring Video Doorbell

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L

Lm3

Answered Ring?

My ring rang 3:32 a.m. We were sleeping. And when I looked at the video, there was no person. I had the message "Ring Answered". I do not know what this means. Could help me please? Thank you

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31-08-2020 09:19:57

Responses (3)

  • C

    Caitlyn_Ring

    Hi @Lm3. I'd be happy to take a look at this and clarify any concerns you have. Would you be able to provide a screenshot of what you're seeing in the Ring App? Additionally, do you have any Shared Users on your Ring Doorbell?

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    01-09-2020 10:44:36

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    • I

      IamnotsurewhyIbought

      Hi - did you get a solution? I have the same issue.

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      09-09-2020 02:02:26

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        L

        Lm3

        Hello thank you! I had this problem once and it never happened again! I do not know what happened.

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        09-09-2020 03:41:15

    • L

      Lm3

      Hello thank you! I had this problem once and it never happened again! I do not know what happened

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      09-09-2020 03:40:25

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