Ring Video Doorbell
Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
Android notification not triggered and FAQ page outdated
Hi, Ring app doesn't send me any push notification on my android phone and I followed https://support.ring.com/hc/en-us/articles/211676423-How-to-Troubleshoot-Ring-Notification-Issues-for-Android-Devices faq page for trouble shooting. Ironically, To access your Alarm Alerts settings:* Tap **Menu.*** Tap **Settings.*** Tap **Alarm Alerts**.There is no **Alarm Alerts** after clicking into **Settings.** . Verified on Android app and also website. So I cannot do anything.Since subscription ended this week. I am thinking about if I will switch to other venders since Ring software is buggy and team doesn't care about service quality or maintain an updated FAQ page.
384 •
0 •
0 •
08-01-2023 09:31:32
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Justin_Ring
Hi @user32608. Thank you for bringing that to my attention. I will make sure to reach out to my team to have this Help Center article updated. If you have a Ring Alarm System, to get to Alarm Alerts follow these steps:- Open the Ring app - Choose the menu button (three lines in the upper left corner).- Tap Settings- Select Alert Settings- Tap AlarmIf you have tried all the basic troubleshooting steps for not receiving notifications from the Ring app and are still having the same concern, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
0
09-01-2023 19:12:28
•