Ring Video Doorbell

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J
Activity is detected outside of the zones
app-settings

I have created zones that cover the patio area and when a car drives down the street, which is not in the zone... it says motion at the door. I have some screenshots but I don't seem to be able to attach them What's the trick?

1508

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2

24-02-2021 23:26:23

Responses (4)

  • J

    ![Screenshot_20210224-075230_Ring|690x321](upload://1p0IDI0vJJa1Iqt404wES83BDd7.jpeg)

    0

    24-02-2021 23:27:32

    • J

      ![Screenshot_20210224-075305_Ring|690x321](upload://8dbMQC9cDHTTDNRwSJEJpcAbYOt.jpeg)This triggers motion

      0

      24-02-2021 23:28:11

      • T

        Hi @JackConw. Thanks for sharing the pictures. Based on what I see, there are a few recommendations that I can make. First, it may benefit you to create a few, smaller [motion zones](https://community.ring.com/t/feature-update-customizable-motion-zones-for-battery-devices/13965) instead of having one larger zone. Next, you might also benefit by adding a [Wedge Kit](https://ring.com/collections/accessories?filters=category:video-doorbell-wired,category:video-doorbell-pro,category:video-doorbell-pro-2,category:video-doorbell-elite,category:video-doorbell,category:video-doorbell-2,category:video-doorbell-3,category:video-doorbell-3-plus,category:peephole-cam,type:installation-mounts) to your doorbell to angle the [optimal motion detection zone](https://support.ring.com/hc/en-us/articles/115002548086-Proper-Positioning-for-your-Ring-Video-Doorbell#:~:text=In%20fact%2C%20as%20illustrated%20above,48%20inches%20above%20the%20ground.&text=The%20motion%20sensors%20in%20your,feet%20outward%20from%20the%20fixture.) to be more in the region you are trying to capture. With these adjustments, you should see a great improvement in your Ring Doorbells motion detection. :slightly_smiling_face:

        0

        26-02-2021 22:05:26

        • L

          I have exact same problem. I get around 50 recordings a day outside of the programmed zones. My battery is lasting 3-4 weeks which is unacceptable. I thought the whole point of the programmed motion zones was to NOT record in these zones?

          1

          28-02-2021 17:54:10

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