Ring Video Doorbell
A “flash” of light appears at the start of each motion recording
Hi. Have had my new doorbell 2 for approx 1 week. Re the above header - by the time the video clip has "settled down" it is impossible to view the persons face etc, as they have either turned around or enterred the house. Not an issue at all for household members, but as and when any bad guys appear, it will be pretty useless, unless i can fix this - any ideas?
3621 •
0 •
1 •
08-04-2020 06:39:05
Responses (4)
- U
Hi my doorbell also done something simliar not regular had ring 2 doorbell for approx 7 weeks first time its done this. If its someone taking a picture ring did not detect anyone coming up my pathway Any ideas whats going on or have i had a creeper which ring did not detect !
•0
06-01-2024 09:36:58
•
- J
Hi @user73589. This is normal, and it is not someone taking a picture of your Ring device. It is a night vision filter activating within the Doorbell, which can at times activate during the middle of a recording.
•1
08-01-2024 07:00:35
•
- S
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
•0
07-02-2024 07:00:37
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Marley_Ring
Hi @Mudlark63! This sounds to be either light adjustment, or potentially initial video connection. If your Video Doorbell is placed in a dark area, or even in a way that is directly facing the sun, this can certainly cause the lens to need to adjust at the start of a video. Video concerns are often related to wifi connection. If lighting does not look to be a concern here, I recommend checking your wifi signal strength to ensure there is no interference that might be causing this. Check out our [Community post about RSSI](https://community.ring.com/t5/General-Questions/How-it-Works-Your-Ring-Device-RSSI-Good-vs-Poor/m-p/751#M4) for tips on optimizing this connection. I hope this helps! :)
0
10-04-2020 06:25:24
•