Ring Video Doorbell

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2nd Generation Wireless Ring will not charge
battery-video-doorbell
troubleshooting

My Ring isn’t charging? I purchased it from Amazon at the end of Aug 2023 and have successfully charged it twice. But the blue light is not visible now when plugged into the USB charger and despite being left overnight, the device is not charging.

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29-12-2023 08:54:02

Responses (2)

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User Solution

Hi @user72773. I would recommend trying to use a different USB charging cable and outlet to see if it helps. You can also try factory resetting your Doorbell by pressing and holding the setup button on it for 20–25 seconds. If you have tried these steps and are still having the same concern, give our support team a call for further assistance.

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01-01-2024 05:16:41

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This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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31-01-2024 05:17:05

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