Ring Video Doorbell

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U
User Solution
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2nd generation doorbell resistor
hardwired-video-doorbell
troubleshooting

I keep seeing conflicting information on this. When wiring directly to a transformer (no existing chime) do i need to add a resistor?

The manual states Yes:

“If wiring directly to a doorbell transformer, connect a 25 ohm, 50W wirewound resistor in series with one of the doorbell wires to protect your Video Doorbell.”

The product how to page states No:

Ive skimmed through many community pages with conflicting info as well. Here are a couple:

Which one is it?

418

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29-12-2023 11:27:54

Responses (3)

J
User Solution

Hi @user72785. The manual (US) for the Doorbell 2nd Generation is correct. You do need a resistor when hardwiring it directly to a transformer. The Help Center pages that you are referring to are for the UK.

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02-01-2024 04:56:37

U

Here is the other community post referencing

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29-12-2023 11:29:02

S

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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01-02-2024 04:56:42

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