Responses (22)

C
ckyteh
We just came across this same problem. We have 2 doorbells and 2 chimes, but cannot tell which doorbell is being pressed since the chime tones are identical. It's not a good option to require separate chimes since multiple chimes helps us hear the doorbell throughout the house
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07-05-2020 13:11:36
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TimHP

I have the same. Two doors two bells and one chime. Want to know which doorbell in ringing. Come on Ring. Please sort !!

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19-07-2020 16:21:04

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philggg

Here is the solution I found: Don't use a Chime, Instead use an Echo speaker that is connected to the Ring with Alexa. It ca announce anything you want and by default it will announce "someone is at the front door" or "someone is at the back door". Works great, And they can be the same Echo spea

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21-07-2020 15:28:50

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andystevo

Is it just me who thinks that, based on the replies received and the zero action from Ring to rectify what has already been confirmed as an easy fix, the reason they WON'T fix it is so that people buy more chimes...

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26-07-2020 15:42:07

J
JDaggitt
Ring —I’m with the other customers on this issue. Each door bell should have it’s own sound coming from a single chime. I have purchased three pro video door bells and they are all going back if there isn’t a work around for this. Please advise soonest. Disappointed in Bethesda.
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01-03-2021 00:34:09
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J

Jason7

+1 on the need for this feature.BTW the Feature Request Page linked above doesn't load.Anyone from Ring care to respond? It has been over a year since the first post on this thread so an update would be appreciated. Are you working on this or not?

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19-03-2021 18:11:58

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Caitlyn_Ring

Hi @Jason7. We don't have any updates to share on this specific request. We'll typically post about updates in the Ring Device Tips and How To's board, which you can find [here](https://community.ring.com/c/welcome-to-the-ring-community/ring-device-tips-and-how-tos/15). As for the Feature Request bo

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19-03-2021 20:43:38

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hedgert
Unbelievable that Ring doesn’t support different tones for front and back door.And even if ring programmers were so short sighted as not to think that would be useful, it is even more unbelievable that after it’s been raised so many times here you haven’t added the feature. It would be trivial to change the setup given the chime is capable of producing different tones and the rest of it is software.
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02-05-2021 16:34:48
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