Responses (2)

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riprazor

Hi, you may want to read my post on this subject. I have a Pro 2 and the app reports voltage all over the map (15v to 18v). The app is wrong. I have taken numerous multi-meter readings and they are consistently 18v at the doorbell despite what the app is reporting. That being said it has never failed to operate correctly so while annoying, it does not appear to affect performance. I am using a Ring generation 2 power supply assuming it would be the best possible option.....it is no different from any other 24v power supply.

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17-05-2021 19:13:39

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M

marine0816

Thanks for the information.. the ring pro 2 did power down once so I did get the 24v 40vac transformer and it’s been solid. Stays north of 25v..

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22-05-2021 21:18:13

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Tom_Ring

Great to hear @marine0816! :clap:

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24-05-2021 23:44:49

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hmb4atc

I'm having the same problem, do I need to power it down and restart?

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22-07-2021 15:34:25

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Paula36G

I’ve had the same problem with the app reporting 16V (which is correct) then at times it will report 14V, but it still works normally. We had a Simplisafe doorbell and that that was total junk. This ring 2 pro has been spot on every time. Great product! B

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22-10-2023 01:00:55