Ring Security Cameras

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U
Wont turn on
troubleshooting

Trying to turn on a spotlight ring camera but it won't even turn on with a charged battery. When i put the battery compartment has a soild red light when a batery is in it 

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2

0

13-06-2024 03:09:36

Responses (1)

T

Hi @user_4800ef. A solid red light indicates that the battery has a solid connection. Is there a specific issue you are running into? After you insert the battery and close the battery hatch, do you see any light on the front of the device? Can you complete an in-app setup of your Spotlight Cam?

0

14-06-2024 07:28:53

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