Ring Security Cameras

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When will a replacement be sent?
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My stick up cam stopped working it will be 7 days tomorrow! I am awaiting a replacement. Why can’t anyone inform me when? I just get out of stock??? Really? If you can’t replace it as per limited warranty you give me back what I paid so I can repurchase one on Amazon! Or a store… This is absurd

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13-01-2024 08:15:44

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Hi @Patc1. I apologize for any inconvenience this delay has caused. The Ring Community is a public forum where we assist with general troubleshooting, so unfortunately we cannot access any information regarding replacement requests. I’d recommend following up with our support team if you have questions about your replacement.

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15-01-2024 07:06:51

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This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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14-02-2024 07:07:12

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