When reviewing video, it starts and then says no data

Question

My hardwired floodcam(s) are recording video, but when I review it a second time or even the first time, it starts and then says no data.  Sometimes I have seen it the first time, and when I review it to download it, no data comes up.  This is not happening to just one floodcam but several.  I am running T1 line, so that is not the issue. I reinstalled all the cameras, and this still is an issue.  This is not good as I am using my cameras as security and need these videos.  Anyone help???

Caitlyn_Ring · Answer

Hi @211aaedc8488f18a01f0. Do you only receive this error message when you try to view recorded videos, or does this happen when you try to access Live View as well? What is the [RSSI](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229#M4) on your Floodlight Cams? Are you connected to wifi or cellular data when you receive this error message?

Ring Security Cameras

When reviewing video, it starts and then says no data

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