Ring Security Cameras

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M
What's expected FPS for Spotlight battery cam and Doorbell 2
hardwired-battery-video-doorbell

I found both my Ring devices have poor video quality. As a result, it is very difficult to tell the details, such as people's face or car licence plate.**Spolitlight battery cam:**15 FPS, bit rate: 800~900Kbps, RSSI: -60**Doorbell 2:**15 FPS, bit rate: 800~900Kbp, RSSI: -46My home internet is Download:500Mbps and **Upload:20Mbps **Questions:1. What's the expected FPS for Soptlight cam battery and Doorbell 2? 15 or 30 FPS?(PS. I know floodlight cam is 15FPS)2. The RSSI is between -46~-60, which is good. but why the bit rate is still so low?

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24-11-2020 00:51:29

Responses (1)

  • T

    Hi @marty\_0802. The FPS of your Ring Devices will be 15 FPS. To answer the question about your bit rate data, this could be network related. This Help Center article [here](https://support.ring.com/hc/en-us/articles/205348254-Poor-Video-Quality-Troubleshooting) will have some tips and tricks on how to fix this issue. I hope this helps!

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    25-11-2020 23:41:57

      M

      Is it 15 FPS because they are battery-powered devices? As security cameras, 15 FPS is not good. If people or objects move fast, we can't tell them clearly. This is a significant drawback.

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      26-11-2020 01:11:12

      T

      Hi @marty\_0802. The standard for our Ring devices is 15 FPS, 1080 High Definition video. With a strong internet connection, you should have great video quality. If you'd like more in depth information about your cameras and the video quality, I'd reach out our support so they can review your accoun

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      27-11-2020 22:39:20

      M

      Thanks for your information. I have one final question. If AC-powered Ring camera (e.g. spotlight cam wired) and doorbell support 30 FPS? Or most Ring cameras are 15 FPS?

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      28-11-2020 02:36:34

      M

      During the weekend, I took my spotlight battery off from my house roof to have some testing in my living room, just beside the wifi router. The RSSI is -4x, which is very strong. In addition, my home internet is 500mbps download/20mbps upload. I tested it at noon, which means that the environment w

      0

      30-11-2020 03:13:36

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