Ring Security Cameras
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J
Website Not Working
ring-website
troubleshooting
I've attempted several times to purchase a plan but keep redirecting me to a initial page with help links that are no help at all. I'm on Chrome / Windows 10. Please advise, ty.
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21-09-2022 02:26:46
Responses (1)
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Justin_Ring
Hi @jhenry1014. If you are not able to subscribe to a Protect Plan on [Ring.com](http://ring.com/), try the following steps: * Verify that your web browser is up to date. * Use a different web browser. * Use a different computer, smart phone, or tablet to login to your account on [Ring.com.](http://ring.com/) * Disable any active VPNs. We also have this Help Center article [here](https://support.ring.com/hc/en-us/articles/360030333671-How-to-Subscribe-to-a-Ring-Protect-Plan) on how to subscribe to a Protect Plan for your Camera or Doorbell. If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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23-09-2022 06:22:35
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