Ring Security Cameras

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U

user_d87de2

Accepted Solution
Visitors cant hear me
troubleshooting

I can't speak to people through my cameras and doorbell. The green microphone is on and Ring has access to it, but nothing comes out of camera when I speak into it

15

2

0

13-06-2024 03:21:28

Responses (1)

C
Accepted Solution

Hi @user_d87de2. Make sure your Ring app is updated to the latest version available, and verify that the microphone permissions are enabled in your phone's settings. When activating the Live View, tap on the microphone icon and speak clearly into the microphone on your phone. Some phones may have two microphones, for handheld and speaker phone, so make sure you're speaking into the correct one. If this issue persists after trying the above, please follow up with our support team for additional assistance.

0

18-06-2024 08:47:31

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